£14,000 per annum + excellent benefits and career progression

Do you want to work for a large international organisation? Would you like to use your language skills in an office environment? Are you looking for expert training and fast career progression? Do you want to work in Scotland’s beautiful and exciting capital city? Read on to find out more!

We are currently recruiting for a French speaker to join our client (one of the top 30 trafficked websites in the world) in Edinburgh.

Responsibilities:

• Respond promptly and thoroughly to support client enquiries via telephone and email
• Enter orders into the back office system
• Develop and maintain a full knowledge of client products and services
• Partner with other departments to resolve client issues; act as a liaison between the client and the sales team
• Conduct product trainings / account reviews for new and existing clients
• Evaluate and modify job posting content to maximise relevant exposure
• Assist sales force in identifying up-sell opportunities

Requirements:

• Exceptional spoken and written English and French
• Experience of or aptitude for Customer Service
• A strong sense of urgency, initiative and competitive drive
• Able to prioritize and handle multiple projects with varying deadlines


If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!

Contact details

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