Blue Arrows client, a large organisation based in the Dalkeith area, require an experienced administrator to work in their busy department on an ongoing contract basis full time.

The role primarily is to ensure that customer orders are: received cleanly; dealt with and progressed in a professional, accurate and timely manner; closed accurately and promptly; and despatched accurately and on time; thus helping to maintain and improve sales.

To manage personal workload within departmental guidelines, and maintain good departmental housekeeping.
To ensure orders received are capable of being satisfied. This to be done by, amongst others:
Ensuring all payment terms are clear and unambiguous;
Keying sales orders to correct date, bearing in mind manufacturing schedule and customer requests.
To ensure timely and accurate despatch of orders, by amongst others:
Accurate presentation of packing and dispatch instructions to warehouse;
Timely notification of readiness and weights/dims to freight forwarders, and securing of firm booking;
Accurate preparation of invoice documentation, including freight, insurance and consular charges where appropriate;
Timely arrangement of insurance when required by the customer.
To ensure timely and accurate delivery of orders, by amongst others, notifying customer of all shipping arrangements,
To verify bills of lading, and prepare all relevant documentation, including original bills, invoices and export Certificates,
To ensure that query handling (including disputes and credits) is resolved correctly and promptly.
To stay abreast of all changes in procedures, legislation and documentation that could affect the impact on the efficient operation of the department.
This role is based in Dalkeith, so candidates will either have their own transport to travel to work on live near this area.

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